South Africa, October
13, 2017
Over a decade ago most marketing executives were excused for
disregarding Public Relations and subscribing to the notion of “paying for
advertising and praying for free publicity”. To them Public Relations was a
function earmarked for crisis management and, occasionally, seen as ad hoc to their
activities or part of CSI. Yet the backlash currently faced by KPMG over its
“rogue unit” report is a stern reminder that this function is the one that sets
the image of the company.
Public Relations is, first and foremost, about the public
and it is an opportunity for a business and a brand to reinforce its message in
different mediums by keeping up with the trends whilst protecting and enhancing
its reputation. This field is ever changing and it should be an integral part
of the decision-making processes and align to long-term objectives, help
prevent the current Public Relations crisis and reality faced by some companies
globally.
Public Relations is a strategic communication process that builds
mutually beneficial relationships between the company and it’s publics
– this is a concept that more and most companies are starting to grasp by
realizing its value and importance. More so since the digital and social media
landscape has leveled the playing field in the promotions and communications
space and these platforms continue to offer more innovative opportunities for
companies to tell a better brand story to a larger and attentive audience. Since
engagement and interaction with company’s publics is the best measure of Public
Relations’ efforts and effectiveness, this function has evolved to become a
vital tool and an advocate of strategic marketing by helping in the management
of global media presence, improving service and product offering, providing
media content to meet the 24/7 demand and consumption. And, because the
marketing landscape has drastically changed, Public Relations as a function is
no longer seen as just a traditional marketing tactic, it is now the departing
point for all marketing activities and plays a critical role in overall promotional
and communications strategy – it is bigger and cheaper than advertising.
This function can now be strategically and efficiently used
as “the” source of fresh, trendy, relevant and timely content for time pressed
media because they are in constant search for compelling, credible, readily
available and newsworthy content. Journalists and editors are the greatest
influencers and thought leaders that you can have as your allies - be their
familiar and trustworthy source of researched content because building and
maintaining media relations bears “sustainable fruits” in that your content
will carry more weight and believability of an editorial piece or advertorial
written in the publication’s style, tone and with the editor’s note.
The imminent business and environmental changes dictate that
brands invest in, and nurture this golden goose and media relations because
they can later be used as leverage and competitive advantage.
Issued by: Ngobeni Communications CC
071 722 8685
#NgobeniCommunications #PRTrends #PublicRelations
#StrategicMarketing #StrategicCommunications #StrategicAdvertising #Publicity
#PRAgency
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